Contact Us
Welcome to the official contact page of casinodays, accessible via casino-days.ca. We are committed to providing our clients in Canada with clear and accessible communication channels in full compliance with applicable laws and regulations, including those specific to the Canadian market.
How to Contact Us
Should you require assistance or have any inquiries related to your experience on casinodays, please use our official contact methods listed below. Our dedicated support team is available to address your questions and concerns promptly and professionally.
If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.
We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.
Direct Contact Channels
Currently, casinodays does not provide direct phone numbers or public email addresses for customer service contact. We encourage players to use the official live chat feature or the contact form above for inquiries to ensure secure and timely responses.
Corporate and Legal Contact Details
Registered Office and Legal Addresses
casinodays is operated by White Star B.V., a legal entity registered in Curaçao with the following details:
- Registered Office and Legal Address: Curaçao (White Star B.V.)
- Corporate Management Contact: C/O Xecutive Corporate Management B.V., Willemstad, Curaçao
No separate mailing address or regional office has been specified. All corporate correspondence should be directed via the official online channels.
Company Registration and Licensing
Consistent with regulatory compliance and transparency requirements, the following represents the formal registrations and licensing for casinodays as operated by White Star B.V.:
| Company Registration Number | 153150 |
| Legal Entity Type | B.V. (Besloten Vennootschap) |
Gaming Licenses
casinodays holds the following valid gaming licenses, ensuring the highest standards of safety, fairness, and legal operation within Canada and relevant jurisdictions:
- Master Gaming License
- License Number: 5536/JAZ
- Issuing Authority: Curaçao Gaming Control Board
- Validity: Issued February 2025, valid through 2025
- Scope: Authorizes general master gaming activity under Curaçao jurisdiction
- Provincial iGaming License for Ontario, Canada
- License Number: OPG0012984
- Issuing Authority: iGaming Ontario
- Validity: Current through 2025
- Scope: Permits operation and provision of online gaming services to Ontario residents compliant with Ontario provincial legislation
- Gaming License for Non-Ontario Canadian Territories
- Issuing Authority: Kahnawake Gaming Commission
- Validity: Current through 2025
- License number not publicly specified
- Scope: Governs provision of online gaming services to Canadian territories outside Ontario
Security and Certification
To maintain the integrity and security of player data and game fairness, casinodays ensures compliance with internationally recognized standards:
- Annual Random Number Generator (RNG) audits are conducted by iTech Labs, verifying the fairness and unpredictability of game outcomes.
- Use of advanced SSL encryption protocols to protect personal and financial data transferred between players and our servers.
Geographical and Regulatory Presence
Operational Regions
casinodays operates primarily within Canada, with particular adherence to the regulatory standards of the following jurisdictions:
- Canada (including full licensure in Ontario since 2023)
- Curaçao (registered office and master licensing)
Regulatory Jurisdictions
The casino complies with regulatory policies and licensing standards set forth by:
- Curaçao Gaming Control Board
- iGaming Ontario
- Kahnawake Gaming Commission
Additional Corporate Information
casinodays is part of Rhino Entertainment Group under the parent company White Star B.V. Established in July 2020, it operates within a legal framework conducive to secure and responsible online gaming.
- Parent Company: White Star B.V.
- Subsidiaries: Lucky Spins, Rocket Riches, Big Boost
Legal Disclaimer and User Guidance
By contacting casinodays through any of the provided channels, users acknowledge compliance with all applicable laws of Canada, including provincial regulations. All inquiries will be managed respecting privacy, confidentiality, and data protection standards.
Please note:
- Use of official communication channels is mandatory for receiving authenticated and verifiable responses.
- casinodays disclaims responsibility for any fraudulent or third-party communications pretending to represent the casino.
- Customer support is dedicated to assisting legitimate account holders and resolving inquiries relating strictly to casino operations and account management.
Summary
The contact framework at casinodays is structured to ensure a seamless, secure, and law-abiding communication process for all clients and stakeholders within Canada. Should you require assistance, please use the embedded contact form or the live chat service on casino-days.ca. We commit to responding promptly and responsibly to all inquiries.