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Terms & Conditions

These Terms govern your relationship with the operator of the online casino casinodays, accessible via the website casino-days.ca. By using and accessing this site, you agree to comply with and be bound by these Terms. The effective date of these Terms is June 1, 2025, and they remain valid until updated or replaced as per the provisions herein.

Definitions

For clarity and ease of understanding, the following key terms are defined as used throughout these Terms:

  • Operator: White Star B.V., the legal entity responsible for operating casinodays, licensed and registered under Curaçao jurisdiction, with offices at Willemstad, Curaçao.
  • User: Any individual who accesses, browses, or uses the services provided by casinodays, whether registered or not.
  • Player: A registered User who has created a valid account and participates in gambling activities available on casinodays.
  • Bet: A stake placed by a Player on a game or event offered by casinodays with the intention to win money or prizes.
  • Bonus: Promotional incentives awarded by the Operator to Players, subject to specific terms and wagering requirements.
  • Wager: The total amount of bets required to be placed in order to fulfill bonus or promotional conditions.
  • KYC: Know Your Customer procedures involving verification of Player identity and eligibility via personal documents as mandated by regulatory authorities.
  • Account: A Player's personal profile registered on casinodays to access gambling services.
  • Live Casino & Chats: Interactive real-time gaming and communication environments provided by casinodays, including live dealer games and chat functions.

Account Registration

To create an account and participate in gambling activities at casinodays, Users must comply with the following conditions:

Age Requirement

Only individuals who are at least 18 years old are permitted to register and use the services of casinodays. This is a strict legal requirement, and verification will be conducted as part of the registration process.

Registration Process

Users must provide accurate and truthful information during account creation, including a valid email address. The process includes:

  • Email verification through a confirmation link sent to the registered email.
  • Submission of KYC documents such as government-issued identification, proof of address, and other documents as required to verify the User's identity and age.
  • Compliance with all regulatory identity and anti-money laundering controls.

User Obligations

Players are required to maintain the confidentiality of their login credentials and are responsible for all activities conducted under their account. Users agree to:

  • Provide accurate, current, and complete registration data.
  • Update their account information promptly if any details change.
  • Keep passwords secure and notify the Operator immediately if unauthorized use of their account is suspected.

Betting & Gameplay Rules

Placing Bets

When placing bets on casinodays, Players must adhere to the following conditions:

  • Bets must be within the specified minimum and maximum limits displayed for each game or event.
  • Only wager types explicitly offered by the Operator are valid.
  • All bets must be placed prior to the start of the relevant game round or event as detailed in the game rules.

Cancellation and Modification of Bets

  • Bets may not be modified or cancelled once placed, except where expressly allowed under specific promotional or game rules.
  • The Operator reserves the right to void any bet if there is evidence of fraud, technical error, or breach of Terms.

Rules of Conduct in Live Casino and Chats

  • Players must conduct themselves respectfully at all times in live casino environments and chat functions.
  • Use of abusive, insulting, threatening, or fraudulent language or behavior is strictly prohibited.
  • Any form of fraud, collusion, or attempt to manipulate game outcomes will result in immediate suspension or termination of the account.

Bonus Terms

Activation and Wagering Requirements

Bonuses offered by casinodays are subject to activation criteria that may include minimum deposit amounts or registration milestones. Players must fulfill:

  • Wagering requirements defined as the number of times the bonus amount (and, where applicable, deposit amount) must be wagered before withdrawal.
  • Specific timeframes within which wagering must be completed; failure to meet these may lead to bonus forfeiture.

Prohibited Games and Actions

Certain games or actions may be excluded from contributing to wagering requirements, including but not limited to:

  • Games with zero or low wagering contribution.
  • Any attempts to exploit bonus terms through arbitrage, bonus abuse, or other fraudulent methods.

Combination of Promotions

Players may not combine multiple promotions, bonuses, or offers unless expressly permitted by the Operator's promotional rules. Each bonus must be used and wagered separately unless otherwise stated.

Payments & Withdrawals

Methods and Processing

casinodays supports several deposit and withdrawal options for Canadian Players, including:

  • Bank cards (Visa, MasterCard).
  • E-wallets (such as PayPal, Skrill, Neteller where available).
  • Cryptocurrencies as accepted at the time.

All payment methods are subject to availability and compliance with regulatory requirements.

Limits, Fees, and Processing Times

  • Deposit and withdrawal limits will vary based on the selected payment method and Player's account status.
  • Fees are not typically charged by casinodays, but third-party payment providers may apply charges.
  • Withdrawals are processed within a reasonable timeframe, generally between 24 hours to 5 business days, depending on verification status and the method used.

Refunds and Bonus Conditions

Bets or payments qualifying for refund under specific promotions or error conditions will be processed according to the bonus and payment policy. Bonuses may be voided if deposits are refunded, or in cases of non-compliance with wagering terms.

Limitation of Liability

casinodays undertakes to provide a fair and secure gaming environment with accurate and transparent results generated by certified Random Number Generators (RNGs). However, liability is strictly limited as follows:

  • The Operator is not liable for any losses resulting from technical failures, interruptions of network or communications, or unauthorized access by third parties.
  • In case of discrepancies or disputes over game outcomes, the Operator's records shall prevail as final and binding.
  • Maximum compensation for any claim will not exceed the amount of the Player's original bet associated with the disputed transaction.
  • The Operator disclaims any liability for indirect or consequential damages arising from the use or inability to use the service.

Intellectual Property Rights

All content, software, graphics, logos, trademarks, and related intellectual property featured on casinodays are the exclusive property of the Operator or its licensors.

  • Unauthorized copying, reproduction, distribution, or modification of any materials is strictly prohibited.
  • Users may not use the Operator's intellectual property in any manner without express prior written consent.

Privacy & Data Protection

All personal data collected by casinodays is handled in strict accordance with the Privacy Policy, which sets forth the principles of collection, storage, and protection of Player information.

By using the site, you consent to the processing of your data as outlined in the Privacy Policy in compliance with applicable Canadian and international data protection laws.

Changes to Terms

casinodays reserves the right to amend or update these Terms at any time to reflect changes in legal requirements, business practices, or regulatory policies. Notification procedures include:

  • Direct email communication to registered Users.
  • Prominent banner notifications on the website.

Should you disagree with any changes, you have the right to discontinue use of the site and close your account in accordance with the Termination provisions.

Termination & Suspension

The Operator may, at its sole discretion, suspend or terminate User accounts under the following circumstances:

  • Violation of these Terms or any applicable laws and regulations.
  • Suspected fraudulent activity, abuse of bonuses, or collusion.
  • Failure to provide requested KYC documentation within a reasonable timeframe.

Upon termination, any remaining Player funds will be refunded after deducting valid pending bets or obligations. The User will be notified via email or other contact methods available.

Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Disputes arising from or relating to these Terms shall be resolved primarily through arbitration or, if necessary, in courts located within Ontario.

casinodays operates under the following regulatory jurisdictions:

  • Curaçao Gaming Control Board under Master Gaming License No. 5536/JAZ (valid through 2025).
  • iGaming Ontario Provincial License No. OPG0012984 (valid through 2025).
  • Kahnawake Gaming Commission License for Canadian non-Ontario territories (valid through 2025).

Contact Information

You may contact casinodays customer support and legal department via the following means:

  • Official website: https://casino-days.ca
  • Registered Office: White Star B.V., C/O Xecutive Corporate Management B.V., Willemstad, Curaçao
  • Email: not specified publicly; please use contact forms or website support channels
  • Phone: not specified
  • Mailing Address: Not specified

Further information and assistance can be obtained through the contact forms available on the official website.