Responsible Gaming

Responsible gaming is a principle that promotes a conscious and informed approach to gambling as a form of entertainment. At casinodays, we are committed to supporting our players in maintaining control over their gaming activities to ensure that playing remains safe, fun, and within personal limits. Our platform provides a range of tools and resources to help players make aware choices and access assistance if needed.

Risk Awareness

Gambling can be an enjoyable pastime; however, it is important to recognize signs that may indicate the development of problematic behavior or gambling addiction. Common indicators include:

Frequently placing bets beyond originally intended limits;
Spending increasing amounts of money or time gambling;
Thinking about gambling or planning bets outside of play sessions;
Borrowing money or neglecting responsibilities to gamble;
Feeling restless or irritable when trying to stop or reduce gambling;
Chasing losses by increasing bets in an effort to recover lost money.

To assist you in assessing your behavior, consider the following self-evaluation statements. Answer "Yes" or "No" to each:

Do you often gamble longer than you had intended?
Have you ever felt the need to gamble with larger amounts to achieve the same excitement?
Do you find yourself thinking about gambling when you are not playing?
Have others expressed concern about your gambling habits?
Have you tried and failed to cut down or stop gambling?
Do you use gambling as a way to escape problems or relieve feelings of helplessness?

If you answered "Yes" to one or more of these questions, we encourage you to consider utilizing the responsible gaming tools available at casinodays or seeking professional support.

Limits & Tools

casinodays provides a variety of tools to help you control your gambling activity and stay within your personal limits.

Deposit Limits

You can set limits on the amount of money deposited into your account on a daily, weekly, or monthly basis. To do this:

Log into your casinodays personal account at casino-days.ca.
Navigate to the Responsible Gaming or Account Settings section.
Select Deposit Limits.
Choose the limit type (daily, weekly, monthly) and enter the maximum amount you want to deposit.
Confirm your settings. The limits take effect immediately and cannot be increased without a cooling-off period.

Time Spent Limits and Session Timers

You may also set limits on the amount of time spent gambling per session or per day, helping you to take regular breaks. Use the session timer feature to receive notifications when approaching your predefined time limit.

Breaks and Time-Outs

To take a short pause from gambling, enable the Time-Out feature, which temporarily suspends your account access. Time-Out periods can be set for:

24 hours
48 hours
72 hours

During this time, you will not be able to log in or make wagers. To activate, go to the Responsible Gaming section within your account and select Time-Out, then choose your desired break duration and confirm your choice.

Self-Exclusion

If you believe a longer or permanent break is necessary, casinodays offers a Self-Exclusion option that allows you to block access to your account temporarily or permanently.

How to Self-Exclude

Log in to your account at casino-days.ca.
Navigate to the Responsible Gaming section.
Select Self-Exclusion to view available exclusion periods.
Choose your exclusion period-from a minimum of 6 months up to a lifetime ban.
Read and confirm the terms and consequences of self-exclusion.
Submit your request. Your account will be immediately blocked.

Consequences of Self-Exclusion

You will not be able to log into your casinodays account during the self-exclusion period.
Wagers cannot be placed, and no bonuses or promotional offers will be available.
Withdrawals of any available balance will be processed according to casinodays' standard terms, but no further deposits will be allowed.
At the end of the exclusion period, access can be reinstated only upon explicit player request and verification.

For support and assistance with self-exclusion or related concerns, please contact casinodays' Responsible Gaming team via the contact information provided below.

Support Resources

casinodays recognizes the importance of professional support for individuals experiencing gambling-related difficulties. The following organizations offer confidential assistance, counseling, and support programs nationally and internationally:

GAMCARE (UK-based but international resources): Provides telephone counseling, online chat, forums, and information. Website: gamcare.org.uk, Helpline: +44 333 920 0133.
Gamblers Anonymous: A fellowship of individuals who share experiences and support recovery. Website: gamblersanonymous.org.
Problem Gambling Helpline Ontario: A provincial helpline offering free and confidential support for Ontario residents. Phone: 1-888-230-3505, Website: connexontario.ca.
Kahnawake Gaming Commission Support: Provides guidelines and resources for responsible gaming within Kahnawake territories. Website: kahnawakegaming.com.
Canadian Problem Gambling Helpline: National bilingual support service offering 24/7 help. Phone: 1-888-230-3505, Website: problemgambling.ca.

Help for Family

Supporting a loved one with gambling addiction can be challenging. Here are some tips to help engage them in seeking support:

Approach the conversation with empathy, avoiding judgment or blame.
Express your concern based on observable behaviors and the impact on the family.
Encourage them to use casinodays' responsible gaming tools or professional support services.
Offer to assist in finding a psychotherapist or accompany them to support group meetings.

Family members may also benefit from joining support communities themselves. Recommended resources include:

Gambling Therapy Family Forum: An online forum providing peer support. Website: gamblingtherapy.org.
Gam-Anon: A 12-step support group for families and friends. Website: gam-anon.org.
National Council on Problem Gambling - Family Resources: Offers guidance and referrals. Website: ncpgambling.org.

If urgent assistance is required, encourage contacting local hotlines or a qualified psychotherapist specializing in addiction.

Operator's Commitment

casinodays operates under strict regulatory frameworks, including licenses from the Curaçao Gaming Control Board, iGaming Ontario, and the Kahnawake Gaming Commission, ensuring adherence to responsible gaming standards.

Internally, casinodays implements continuous risk management and behavior monitoring to detect potentially harmful patterns. This includes:

Analysis of betting frequency, wager amounts, and deposit behavior;
Detection of irregular or risky gaming activities;
Issuance of warning messages and reminders promoting responsible play.

Under these protocols, the responsible gaming department may initiate contact with players exhibiting signs of risky behaviour to offer support, advice on available tools, or assistance with limit-setting and self-exclusion, always respecting privacy and confidentiality.

Updates

casinodays is committed to transparency regarding changes to its responsible gaming policies and tools. Players will be notified of updates through one or more of the following channels:

E-mail notifications sent to registered user addresses;
Prominent banners and announcements on the casino-days.ca website;
Information updates within the player's personal account dashboard.

The content on this responsible gaming page was last updated on June 2025 and is maintained to remain current throughout 2025.

Contact & Feedback

For any inquiries, support requests, or feedback related to responsible gaming at casinodays, please use the following contact methods:

Email: [email protected]
Phone: Toll-free Canadian line - 1-800-555-1234

Additionally, players can submit self-control and support requests via the dedicated feedback form available on casino-days.ca. Our Responsible Gaming team is available to provide confidential and professional assistance.