Privacy Policy

Welcome to the privacy policy of casinodays, accessible via casino-days.ca. This privacy policy explains how we collect, use, disclose, and protect your personal information in compliance with applicable Canadian laws and industry standards. It applies to all users who visit or engage with our website and services, including players and prospective customers. This policy is effective as of June 2025 and remains in force until further updates.

Who We Are

casinodays is operated by White Star B.V., a privately held company registered as a B.V. (Besloten Vennootschap) with company registration number 153150. The legal and registered office address is located in Curaçao, at:

White Star B.V.
C/O Xecutive Corporate Management B.V., Willemstad, Curaçao

The company holds multiple valid gaming licenses including:

Master Gaming License No. 5536/JAZ, issued by the Curaçao Gaming Control Board in February 2025, valid through 2025.
Provincial iGaming License No. OPG0012984, issued by iGaming Ontario, current through 2025.
Gaming License for non-Ontario Canadian territories, issued by the Kahnawake Gaming Commission, current through 2025.

Responsible for data protection matters is our designated Data Protection Officer (DPO), who can be contacted via our official website https://casino-days.ca through the provided contact forms or e-mail channels listed on the site's Contact page.

What Personal Data We Collect

To provide our services and ensure regulatory compliance, casinodays collects several categories of personal data, which include but are not limited to:

Personal Data: Full name, date of birth, email address, telephone number, residential address, and identification documents (for KYC verification).
Technical Data: IP address, device information, browser type and version, operating system, and server log files to facilitate security and optimize user experience.
Payment Data: Bank account details, credit/debit card information, transaction history, and other financial data required for processing deposits and withdrawals securely.
Behavioral Data: Betting history, game preferences, time spent on the website, clicks and navigation patterns, used to improve service functionality and offer personalized experiences.
Cookies and Similar Technologies: Data collected via session and persistent cookies, web beacons, and other tracking technologies employed to enhance usability, analytics, and advertising efforts.

Legal Basis for Processing

casinodays processes personal data on the following legal grounds in accordance with applicable Canadian privacy regulations and the principles of fair data processing:

User Consent: Where expressly obtained for the processing of data for marketing, cookies usage beyond necessary, and other optional purposes.
Contract Fulfillment: Processing is necessary to establish and maintain customer accounts, conduct game activity, process deposits and withdrawals, and provide customer support.
Legitimate Interests: For purposes including fraud prevention, system security, internal analytics, and improving the quality and functionality of services.
Compliance with Legal Obligations: To satisfy mandatory obligations such as Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, as well as reporting to regulatory authorities as required by law in jurisdictions including Canada and Curaçao.

Purpose of Processing

The personal data collected by casinodays is used exclusively to fulfill the following purposes:

Provide, operate and maintain our online casino services including account creation, gameplay, transaction processing, and customer support.
Enhance and optimize user experience and the overall quality of the website and platform.
Conduct direct marketing mailings, newsletters, and promotional offers, subject to user consent and applicable law.
Perform data analytics and research to better understand usage patterns and improve service offerings and security.
Prevent and detect fraud, money laundering, and other illicit activities to safeguard players and maintain regulatory compliance.

Disclosure & Sharing

casinodays does not sell or rent personal information to third parties. However, it may disclose or share personal data in the following contexts:

Payment Partners: Banks, payment processors, and financial institutions involved in handling your deposits and withdrawals.
Service Providers: Trusted third-party vendors engaged for website hosting, IT infrastructure, data analytics, marketing services, and customer support.
Regulators and Law Enforcement: When required by law or to comply with legitimate regulatory and legal requirements, including KYC and AML reporting obligations.
Affiliates and Advertising Networks: For marketing purposes, subject to your explicit consent where applicable.

International Transfers

Personal data collected by casinodays may be transferred and stored outside of Canada, including jurisdictions such as Curaçao and other countries where our service providers or partners are located.

Such cross-border transfers comply with applicable data protection laws and are safeguarded by appropriate measures, including:

Execution of Standard Contractual Clauses (SCCs) approved by relevant data protection authorities.
Ensuring that recipient countries provide an adequate level of data protection in line with Canadian standards.
Rigorous contractual commitments with all processors and sub-processors to maintain confidentiality and security of your data.

Data Retention

casinodays retains personal data strictly for as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations. The retention periods vary depending on the data category as follows:

Personal Data: Retained for a maximum of 5 years following account closure or inactivity, subject to applicable legal or regulatory requirements.
Technical and Behavioral Data: Retained for up to 3 years to support operational needs and analytics.
Payment Data: Retained for up to 5 years in accordance with financial and tax regulations.
Cookies and Tracking Data: Retention duration varies by cookie type; session cookies expire upon browser closure, persistent cookies and tracking technologies may remain for up to 24 months unless the user deletes them or disables cookies.

Data deletion or anonymization occurs automatically when retention periods expire or upon a verified user request, unless longer retention is required by law.

Your Rights

Under Canadian privacy laws, you have the following rights regarding your personal data collected through casinodays:

Right of Access: Request confirmation if your data is being processed and obtain a copy of your personal data.
Right to Correction: Request rectification of inaccurate or incomplete personal data.
Right to Deletion: Request erasure of personal data where processing is no longer necessary or consent is withdrawn, subject to legal exceptions.
Right to Restrict Processing: Request limitation of data processing under certain circumstances, such as contesting accuracy.
Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
Right to Data Portability: Request a copy of personal data in a structured, commonly used format for transfer to another controller.
Withdrawal of Consent: Withdraw previously given consent for marketing communications or cookies at any time.

To exercise any of these rights, please contact us via the support or privacy-specific channels provided on casino-days.ca. We will respond promptly and in accordance with legal requirements.

Cookies & Tracking Technologies

casinodays uses cookies and similar tracking technologies to enhance user experience, improve website functionality, and deliver personalized content and advertising. Types of cookies used include:

Session Cookies: Temporary cookies that expire once the browser is closed; they enable essential website functions.
Persistent Cookies: Remain on your device for a set period or until deleted; used for remembering preferences and login information.
Third-Party Cookies: Set by external service providers for analytics, advertising, or social media integration.

Purposes for cookies and tracking technologies include:

Functional: Ensuring proper operation of the website and services.
Analytics: Monitoring and improving site performance and user behavior analysis.
Advertising: Delivering targeted advertisements and measuring campaign effectiveness.

Users can manage or disable cookies through their browser settings or via an internal cookie management panel available on the website. Please note that disabling certain cookies may impact the functionality and user experience of casinodays.

Data Security

casinodays implements robust technical and organizational measures to secure personal data against unauthorized access, disclosure, alteration, or loss. These measures include, but are not limited to:

Use of SSL encryption technology to protect data transmission between users and our servers.
Strict access controls and authentication procedures limiting data access to authorized personnel only.
Regular security audits and penetration testing conducted by certified third parties.
Data encryption at rest and in transit to safeguard sensitive information.
Ongoing staff training and awareness programs focused on data protection and privacy compliance.

Complaints & Contacts

If you have any questions, concerns, or complaints regarding your personal data or the handling thereof by casinodays, please contact our Data Protection Officer (DPO) through the following means:

Via the contact form available on our official website: https://casino-days.ca/contact
Email address for data protection inquiries: available on the website's Contact page

We take all complaints seriously and will investigate and respond in a timely manner. If you remain unsatisfied, you have the right to submit a complaint to the appropriate Canadian data protection authority.

Updates

This privacy policy may be updated periodically to reflect changes in our practices, legal requirements, or technical developments. Updated versions will be published on casino-days.ca with a clear indication of the latest revision date.

We encourage users to review this policy regularly. Continued use of our services after changes constitute acceptance of the updated terms.

Last updated: June 2025